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The YoungOnes platform is now closed

The platform went offline on 30 September. Need to approve pending hours? Email us with gig details and freelancer names, takes 2-3 weeks, but everyone gets paid. Thanks for being part of YoungOnes UK.

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The YoungOnes platform is now closed

The platform went offline on 30 September. Forgot to declare hours from completed gigs? Email us with gig details and hours worked, takes 2-3 weeks, but you’ll get paid. Thanks for being part of YoungOnes UK.

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Digital Services Act information

Under the Digital Services Regulation (Regulation (EU) 2022/2065), also known as the Digital Services Act (“DSA”), YoungOnes is required to publish the following information:

 

1. Contact Points for Authorities (Art. 11 DSA)

Our central point of communication with Member State authorities, the Commission, the Digital Services Board, and recipients of the services is:

2. Contact Points for Users of the YoungOnes Platform and/or Website (Art. 12 DSA)

If you wish to report illegal content on the YoungOnes platform or website, you can send an email to [email protected].

The report must include the following elements:

  1. A reasoned statement explaining why you believe the information is illegal;
  2. The exact electronic location of the information, including the URL, and, where necessary, additional information that can help identify the illegal content;
  3. Your name and email address (if necessary to determine the illegality of the content);

By providing this information, you confirm that you genuinely believe in good faith that the information and statements in your report are accurate and complete.

3. Transparency Reporting (Art. 15 DSA)

đź”˝ YoungOnes Annual Transparency Report

This report covers the period from January 1, 2024, to December 31, 2024.

Government Orders from Member States (Article 15(1)(a) DSA)

The number of orders received from Member State authorities to act against illegal content provided by service recipients.

During the relevant period, YoungOnes received zero orders from EU member state authorities to act against illegal content provided by recipients of the service.

The number of orders received from Member States’ authorities to provide specific information about one or more individual recipients of the service in the context of illegal content-related incidents.

During the relevant period, YoungOnes received zero orders from EU member state authorities to provide specific information on individual recipients of the service.

The time needed to inform the authority issuing the order, or any other authority specified in the order, of its receipt, and to give effect to the order.

As mentioned above, YoungOnes did not receive any orders from authorities of EU member states requesting specific information about the recipients of the service during the relevant period.

Illegal Content (Article 15(1)(b) DSA)

The number of reports made by trusted flaggers about illegal content on the platform.

During the period under review, YoungOnes received zero reports regarding illegal content on the platform.

YoungOnes’ Own-Initiative Content Moderation (Article 15(1)(c) DSA)

Meaningful and comprehensible information about the content moderation engaged in at the providers’ own initiative, including the use of automated tools, the measures taken to provide training and assistance to persons in charge of content moderation.

YoungOnes does not generate, store, distribute or disclose content as part of our product offerings. YoungOnes does not have automated content moderation on the platform.

The number and type of measures taken that affect the availability, visibility and accessibility of information provided by the recipients of the service.

YoungOnes hosts and stores, but does not broadcast, generate or make content publicly available as part of our product offerings. We only show data to a client that supports them in making the right match on our platform. As such, we do not take any measures that affect the availability, visibility and accessibility of information from service recipients.

The number and type of measures taken that affect the recipients’ ability to provide information through the service, and other related restrictions of the service.

YoungOnes hosts content, and provides opportunities for recipients to interact with each other. The data presented includes only the essential information required for platform users to make informed decisions regarding gigs or freelancers. Therefore, YoungOnes did not take any measures during the relevant period that affected the ability of recipients to provide information through the service.

Appeals (Article 15(1)(d) DSA)

Number of complaints received through the internal complaint-handling systems in accordance with the provider’s terms and conditions and additionally, for providers of online platforms, in accordance with Article 20, the basis for those complaints, decisions taken in respect of those complaints, the median time needed for taking those decisions and the number of instances where those decisions were reversed.

During the relevant period, YoungOnes received zero appeals of the types of decisions described above.

Automated Content Detection (Article 15(1)(e) DSA)

Any use made of automated means for the purpose of content moderation.

During the period in question, YoungOnes did not utilize any automated tools beyond those developed or initiated internally.

 

4. Notice and Action Mechanisms (Art. 16 DSA)

Individuals and entities may notify us of information they believe to be illegal. You can notify us by sending an email to [email protected]. Please consider the following points when drafting your report:

  1. A sufficiently reasoned explanation of why the person or entity considers the relevant information to be illegal content;
  2. A clear indication of the exact electronic location of that information, such as the precise URL or URLs, and where necessary, additional information to help identify the illegal content, tailored to the type of content and the specific type of hosting service;
  3. The name and email address of the person or entity submitting the report, except for information considered to relate to a criminal offence involving: sexual abuse, sexual exploitation, child pornography, contacting children for sexual purposes, or inciting, aiding, or attempting to commit such crimes;
  4. A good faith declaration from the person or entity making the report that the information and claims contained within the report are accurate and complete.

5. Information About Our Internal Complaint Handling System and Out-of-Court Dispute Resolution (Art. 20 and 21 DSA)

YoungOnes may modify, remove, or restrict access to information posted on the platform or website to ensure the quality of the website and/or in connection with addressing illegal content or information that is incompatible with the website. The poster of the relevant information will be notified of this. If the poster objects to the modification, removal, or restriction of the information, a complaint may be filed within six months of notification from YoungOnes via the following email address: [email protected]. YoungOnes will process the complaint in a timely manner. You may also submit your complaint to an out-of-court dispute resolution body certified in one of the European Member States.

Additional information regarding out-of-court dispute resolution will be provided to service users, sometimes alongside decisions that can be appealed.

This information does not limit the rights of service users to take legal action against YoungOnes in court to assert their claims.

6. Measures and Protection Against Misuse (Art. 23 DSA)

We will temporarily suspend our services to users who repeatedly share clearly illegal content, following a prior warning, and the suspension will last for a reasonable duration. Similarly, we will suspend, after issuing a warning, the processing of notices and complaints through our notice and action mechanisms or internal complaint systems for individuals or entities who consistently submit clearly baseless or unfounded claims.

When deciding to suspend services, we will carefully evaluate each situation individually, considering all relevant facts and circumstances, and will make decisions in a timely, fair, and objective manner. In assessing whether misuse has occurred and determining the appropriate length of any suspension, we will consider, at a minimum, the following key factors:

  1. The absolute numbers of clearly illegal content or clearly unfounded notices or complaints submitted within a given time frame;
  2. The relative proportion of such notices in relation to the total amount of information provided or complaints made within a given time frame;
  3. The severity of the misuse, including the nature of the illegal content and its consequences;
  4. If it can be determined, the intent of the service user, whether it be an individual, entity, or complainant.

7. Transparency Reporting Obligations for Providers of Online Platforms (Art. 24 DSA)

YoungOnes is required to publish information about the average number of monthly active users. The average number of active users is 51,480. It cannot be ruled out that the applied calculation method includes double-counting of active users and may be replaced by another calculation method in the future.

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